FAQ

Dear Valued Customers,

In the observance of Eid'l Fitr this Thursday, May 13, 2021 our office and Web online processing will be closed. Normal operation will resume the following day.
To serve you better, DO/BL Documents uploading will be extended until 5:00pm on Wednesday, May 12, 2021.

For your guidance,

FREQUENTLY ASKED QUESTIONS

HOW TO UPLOAD FILES IN DO/BL PROCESSING?

HOW TO REQUEST ORIGINAL OR & EDC?

HOW TO REPLACE STALE CHECKS OR CHANGE PAYEE NAME

BILL PAYMENT PROCEDURE (BDO) - HL

BILL PAYMENT PROCEDURE (BDO)

BILL PAYMENT PROCEDURE (Metrobank) - HL

BILL PAYMENT PROCEDURE (Metrobank)

OR & EDC Request Guidelines (Dec 2020) - TSL

OR & EDC Request Guidelines (Dec 2020) - HLAG

OR & EDC Request Guidelines (Dec 2020) - Liner

FREQUENTLY ASKED QUESTIONS

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