FREQUENTLY ASKED QUESTIONS



HOW TO UPLOAD FILES IN DO/BL PROCESSING?
HOW TO REQUEST ORIGINAL OR & EDC?
HOW TO REPLACE STALE CHECKS OR CHANGE PAYEE NAME
BILL PAYMENT PROCEDURE (BDO) - HL
BILL PAYMENT PROCEDURE (Metrobank) - HL
BILL PAYMENT PROCEDURE (Metrobank)
OR & EDC Request Guidelines (Dec 2020) - TSL
OR & EDC Request Guidelines (Dec 2020) - HLAG
OR & EDC Request Guidelines (Dec 2020) - Liner
EXPORT WEB PROCESS GUIDELINES (VIA PROMISSORY NOTE)
EXPORT WEB PROCESS GUIDELINES (VIA BANK DEPOSIT)