Dear Valued Customers,

Our system is currently experiencing technical issues with our network providers. Please expect delays in the processing of your transactions. We will try our best to finish your transaction and release your D/O within 24hours from uploading of complete documents until our technical issues are resolved.
Please bear with us and we appeal for your understanding in these trying times.

REQUEST ORIGINAL DOCUMENT




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Document info


You may enter up to 20 unique BL# per coversheet. Total count of unique BL# entered is 0


BL numberDocumentReference #Client nameParticularsAmountDelete
1

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Procedure

For Deposits/Payments made via non-deposit referencing account (BDO C/A 6280143146 and/or other banks)
1. Submit request of Original Receipts/EDC thru this page. This replaces preparation of the excel coversheet. Please refer to separate web-user guide.
2. Print the coversheet with reference number and attached the original deposit slips in the order as listed. ONE COVERSHEET = ONE ENVELOPE.
3. Drop the envelope containing the documents in the designated drop box of Ben Line Agencies located at RDU – Harbor Drive (beside Pan De Manila) on Mondays to Fridays from 9am to 4pm
4. You will receive an email acknowledgment of the receipt of envelope containing the request.
5. Only ORs and EDC numbers shown in the coversheet with correct or matching deposit slips shall be available for release (at FEMII Building) within 7-10 working days from drop-off date.
6. Another email notification will be sent to advise the availability of receipts.
7. Kindly note that the envelope/request shall be released only to authorized person indicated in the request form.

EFFECTIVE 25 SEPTEMBER 2020, ALL REQUEST FOR ORIGINAL OR and EDC MUST BE SUBMITTED VIA WEB. WE WILL NO LONGER ACCEPT REQUEST VIA MANUAL COVERSHEET.

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